This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Cart

Return & Refund Policy

Thanks for shopping with EO
If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

 

Returns Address

Eo distribution
4 Solway Court
Electra Way
Crewe
CW1 6LD

Free Quote

Get the exact price for your device with our Free Quote call

Collection

Get your device collected for free by us with our free postage

Get Paid

Get paid within 24 hours, donate to good causes or choose to swap for an upgrade